Send your loved one a special message when you use a Baxi Jewellers hearts and arrows moissanite gemstone in a piece of fine jewelry. This round cut Baxi Jewellers moissanite features a heart and arrow with unique 10 digits numbers engraved on the girdle of the stone. The colorless stone makes an excellent substitute for a diamond in an engagement ring and has a D-E-F grade along with 58 light-reflecting facets. The stones are available in different sizes, from 5 millimeters to 10 millimeters.
|Gem Type:||Lab Moissanite|
|Diamond Equivalent Weight:||1.00 Carat|
|Stone Color:||DEF (Colorless)|
|Stone Hardness:||9.25 / 10|
|Refractive Index (Brilliance):||2.69|
|Warranty:||Life Time Warranty For Shine & Sparkle*|
ShineYourJewels by Baxi Jewellers- RETURN POLICY
What is the 14-Day Replacement Guarantee? How do I get a defective item replaced? What if the jewelry does not fit me?
Every piece of jewelry sold at devcorder.com/shineyourjewels is covered under our 14-Day Replacement Guarantee. Notify us about problems, fitting issues, damages or defects within 14 days from the date of delivery, and we will either refund your money or send a replacement product to you, provided the procedure below is followed.
In order to get a defective item replaced or return the item that does not fit you, contact Customer Service via email at email@example.com/shineyourjewels or call us on +91 8866633756, within 14 days from the date of delivery. The defective product or part will be recalled and a replacement will be shipped immediately, or we will refund your money.
The following products shall not be eligible for return or replacement under this 14-Day Replacement Guarantee:
● Any jewelry that exhibits physical damage to the box or to the product.
● Any jewelry that has been washed.
● Any jewelry not in its original condition.
● Any jewelry that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery.
● Any jewelry without a valid and readable serial number, including but not limited to products with missing, damaged, altered, tampered, or otherwise unreadable serial number.
How do I cancel an order on devcorder.com/shineyourjewels?
Cancellation before product has shipped:
● If you cancel your order before your jewelry has shipped, we will refund the entire amount.
Cancellation after product has shipped:
● If your jewelry has shipped but has not yet been delivered, contact Customer Service and inform them of the same.
● If you received the product, it will be eligible for replacement if it is defective or has incorrect size. See 14-Day Replacement Guarantee for further details.
How do I return a purchased item? What is the procedure to return a product to Voylla?
In order to initiate a return, please call our customer service at +91 8866633756 or email us at firstname.lastname@example.org/shineyourjewels. Our customer service representative will help you with the process.
● Complete the shipment return form.
● Please include the original contents, certificates and any additional material sent with the shipment and ensure that the packet is properly sealed.
● Please send the return shipment back to our warehouse at the address below.
502, Indraprasth Complex,
Nr. Ashok Pan,
Citylight Road, Surat.
● In case of product being damaged in-transit, please contact our customer service at +91 8866633756 before sending the shipment back to us. Our customer service representative will guide you in preparing the return shipment. For the damaged product returns, you will be reimbursed up to Rs 100 towards your shipping costs, provided you include the courier receipt along with the return shipment. This is subject to your returns being inspected by our Quality Check team upon receiving the product.
How will I be refunded for the return?
Our QC team will inspect the return shipment upon receiving it at our Warehouse. Upon successful processing of return, you will be refunded the purchase amount of returned product(s). If you have paid online via credit card, debit card, or net banking, the refunded amount will be credited back to your account. Otherwise, the refunded amount will be credited back to your shineyourjewels account in a form of Gift Voucher or equivalent amount will be credited to your bank account through NEFT.
Does ShineYourJewels deliver internationally?
Yes, ShineYourJewels does deliver throughout the world. To know more about International Shipping, read this.
What are the delivery charges?
ShineYourJewels .com provides Free Delivery for all items if your total order amount is more than Rs. 2999/-. Otherwise Rs. 50/- is charged towards shipping charges.
Additional charges for Cash On Delivery Applicable. Please Note - COD is not available above Rs.50,000.
What is the estimated delivery time?
If the item is in stock, it will be delivered in 5-7 days once the product is shipped. Our manufacturing Time at present is 10-12 Workings Days. While most items are delivered in 5-7 days, there are a few designs that may be delivered in 7-10 days once the product is manufactured.
How will the delivery be done?
We send all packages via reputed couriers such as Blue Dart, DTDC, Fedex etc.
What about warranty and hidden costs?
There are no extra taxes or hidden costs. The price mentioned on the website is the final price including taxes. What you see is what you pay! Our prices include GST only.
How do I track my shipment?
ShineYourJewels uses only reputed couriers. We notify our customers via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will have the couriers’ tracking number and the link for tracking.
What pin codes do you ship to?
ShineYourJewels has Cash On Delivery option available on selected pin codes.