ShineYourJewels believes in your complete satisfaction and will gladly refund, replace or exchange any unworn item received back in our facility within 14 days.
To return an item:
1. Obtain a Return Authorization Code.
Call SYJ at +91-88-666-33-756 to obtain your return authorization number and please be sure to write it on the outside of the package.
2. Repackage the item as securely as possible.
Repack your item securely with the diamond certificate, if appropriate. Please ensure that the contents of the package are in their original condition and secure within the box. For your security, please do not indicate the contents of the package on the exterior of the box.
3. Ship the package.
Return the package to us by registered mail. Insure the package for the full purchase price. For security reasons, do not disclose the contents when insuring the package. SYJ is not responsible for any loss or damage that occurs during shipping.
4. Name and Address.
Please make sure that your name and address are clearly printed on the outside of the package, and mail it to:
ShineYourJewels By Baxi Jewellers.
431, 4th Floor, Rajhans Ornate Mall
Nr. Jaani Farsan, Parle Point,
Orders are typically refunded in full within 7 business days after we receive and inspect the returned item.